HawkScale Imaging LLC — 929 S Aspen Pl, Provo - 84606-6443, United States (US)
This Privacy Policy explains how Hawkscale Imaging and the company HawkScale Imaging LLC handle personal information when you visit our website, contact our workshop, or engage us for imaging systems integration and related services. It applies to the website located at hawkscaleimaging.lol and to any communication you send to our team through the site, by email, or by telephone.
We respect the privacy of every client, prospective client, supplier and visitor. This document describes what we collect, why we collect it, how we protect it, how long we keep it, and the choices available to you. We have written it in plain English so that a reader without a legal background can follow it from beginning to end.
This Policy does not apply to third party websites that we may link to, nor does it govern data that a client holds in its own systems. Where we act as a processor on behalf of a client, the terms of the client agreement and the client own privacy notice govern that processing.
By using this website or sending us an enquiry, you acknowledge that you have read this Policy. If you do not agree with any part of it, please do not use the site and contact us by telephone instead so we can discuss your concerns directly.
HawkScale Imaging LLC is a computer systems design firm focused on imaging systems integration, camera rig calibration, imagery processing pipelines, archive digitization, site survey mapping, and related maintenance and training services. Our registered and operating address is 929 S Aspen Pl, Provo - 84606-6443, United States (US).
For the purposes of applicable data protection law, HawkScale Imaging LLC is the controller of the personal information described in this Policy, except where we process data on the documented instructions of a client, in which case we act as a processor. Our workshop team can be reached at imaging@hawkscaleimaging.lol or by telephone at +19568488577.
We operate from the state of Utah in the United States and serve clients across a range of professional and scientific sectors. Our practice is built on careful handling of technical material, and that same care extends to the personal information we receive.
We collect information that you provide to us directly, information that is generated automatically when you visit the site, and information that we receive from clients and suppliers in the ordinary course of an engagement. The categories below describe the types of data involved.
Contact details you provide may include your name, your email address, your telephone number, your organization name, your role, and your mailing address. When you send a project enquiry, you also provide the subject and the content of your message, which may contain technical details about the systems you operate.
Business and project information may include specifications, schedules, site details, coverage requirements, calibration records, and the products you expect us to deliver. This information is necessary for us to scope and perform the work we are asked to do.
Technical information collected automatically may include your internet protocol address, browser type and version, device type, operating system, referring pages, the date and time of your visit, and the pages you view on our site. We collect this information in aggregate form wherever possible.
We do not knowingly collect sensitive categories of personal information such as health data, biometric identifiers, precise geolocation data, racial or ethnic origin, religious beliefs, or trade union membership, and we ask that you do not include such information in messages to us.
We collect information in several ways. You provide information directly when you complete the contact form on our website, when you send us an email, when you call our workshop, or when you sign an engagement agreement and correspond with our team during a project.
We collect information automatically when your browser requests pages from our site. This includes the technical categories described above. Our hosting environment and any analytics tooling we use may record these details in server logs.
We may receive information about you from a client who introduces you as a point of contact, from a supplier who provides a reference, or from a public directory that lists your professional role. We use such information only for the business purpose for which it was shared.
We do not buy or sell personal information, and we do not obtain personal information from data brokers for marketing purposes.
We use the information we collect to respond to your enquiries, to prepare proposals and specifications, to perform the services you engage us for, to invoice for work completed, and to maintain accurate business records. Each of these purposes is directly related to the relationship you have with us.
We also use information to improve the website, to understand which pages are useful to visitors, to detect and prevent misuse of the site, and to keep the site secure. Where we use technical information for these purposes, we do so in an aggregated or de-identified form whenever it is practical.
We may use your contact details to send project updates, maintenance reminders, or window announcements such as our spring integration window. You can ask us to stop sending non-essential messages at any time by replying to any message or contacting us at imaging@hawkscaleimaging.lol.
We will not use your information for a purpose that is incompatible with the purpose for which it was collected without first providing a new notice and, where required, obtaining consent.
Where applicable data protection law requires a legal basis for processing, we rely on the following bases. We rely on the performance of a contract when we process information needed to deliver services you have engaged us to perform, or to take steps at your request before entering a contract.
We rely on our legitimate interests when we process information to operate and secure our website, to improve our services, to communicate with existing clients about their projects, and to manage our business efficiently. We balance those interests against your rights and expectations.
We rely on your consent when you have given it for a specific purpose, such as opting in to a mailing list. You may withdraw consent at any time, and withdrawal does not affect processing that took place before the withdrawal.
We rely on legal obligation when we must retain or disclose information to comply with tax, accounting, or other lawful requirements. We rely on vital interests in the rare circumstance where processing is necessary to protect life or safety.
Our website is designed to be lightweight. We use only the cookies and similar technologies that are necessary for the site to function and, where applicable, to collect aggregate usage information. We do not use cookies to build advertising profiles or to track you across unrelated websites.
Strictly necessary cookies support core functions such as page delivery and security. They cannot be switched off through the site because the site cannot operate without them. They do not store personal information that can identify you directly.
If we use analytics cookies, they help us count visits and understand which content is useful. You can control or delete cookies through your browser settings at any time. Deleting cookies may affect how some site features behave, but it will not prevent you from contacting us.
We honor browser signals where required by applicable law. If you prefer not to be counted at all, you can browse the site with cookies disabled and still reach our team by email or telephone.
Because we work in imaging systems integration, we sometimes handle imagery, calibration files, survey data and archival material on behalf of clients. This material frequently belongs to the client and may include information about locations, property, or the public.
Client imagery and client archives are treated as confidential. We handle them only to the extent needed to perform the agreed services, and we do not use them for any other purpose, including marketing, without written permission from the client.
Where imagery includes identifiable people or private property, the client remains responsible for ensuring that capture and use comply with applicable law. We can advise on technical safeguards, retention and access control as part of an engagement, but the underlying permissions remain a client responsibility.
We may keep derived calibration records, pipeline logs and quality reports that relate to a system we have delivered. These records are maintained to support maintenance and traceability and are stored under the same safeguards as other business data.
We do not sell personal information. We share information only in the limited circumstances described in this section and only to the extent necessary.
We may share information with service providers who help us operate the business, such as hosting providers, email providers, accounting services and legal advisors. These providers are bound to use the information only for the services they perform for us.
We may disclose information when required by law, regulation, subpoena, or a valid legal request, or when disclosure is necessary to protect the rights, property, or safety of HawkScale Imaging LLC, our clients, or the public. We will seek to limit any such disclosure to what is lawfully required.
If the business is involved in a merger, acquisition, financing or sale of assets, information may be transferred as part of that transaction. We will provide notice of any change in ownership and of the choices that apply to your information.
We do not permit third parties to use your personal information for their own independent marketing purposes.
We rely on a small number of service providers to deliver our website and our communications. These may include a web hosting provider, a domain and DNS provider, an email service, and productivity software used to manage projects and documents.
Each provider is selected with care and is expected to maintain security practices appropriate to the information it handles. Where required, we put written agreements in place that restrict the provider to processing information on our instructions and that impose confidentiality and security obligations.
We review our providers periodically and remove any that no longer meet our requirements. If you would like to know the categories of providers we use, you may contact us and we will describe them at a level that does not compromise security.
We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as the law requires. Retention periods differ by category of information and by the nature of the relationship.
Contact enquiries that do not lead to an engagement are generally kept for a limited period so that we can follow up, and are then removed. Project records, contracts, and invoices are kept for the period required by tax and accounting rules in the jurisdictions where we operate.
Calibration records and pipeline logs that support a delivered system are kept for the life of the system or the maintenance relationship, because they are essential to safe and accurate service. When a system is retired, related records are reviewed and either archived securely or destroyed.
When information is no longer needed, we delete it or render it permanently unreadable. Where deletion is not immediately possible, such as in encrypted backups, we isolate the information and delete it once the backup cycle permits.
We take reasonable and appropriate technical and organizational measures to protect the information we hold against loss, misuse, unauthorized access, alteration and disclosure. These measures reflect the sensitivity of the information and the risks to which it could be exposed.
Our safeguards include access controls that limit information to staff and providers who need it, password and authentication practices, encryption of data in transit where supported, regular review of the systems we rely on, and clear handling procedures for client imagery and archives.
No method of storage or transmission is completely secure. We cannot guarantee absolute security, but we work to reduce risk and we respond promptly to any suspected incident. If a breach affects your rights, we will notify you and any relevant authority as required by law.
You also play a role in security. Please use caution when sending sensitive details by email, and choose a secure channel if the information is highly confidential.
We operate primarily from the United States. If you contact us from another country, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.
Where we transfer information from a jurisdiction that restricts cross border transfers, we use appropriate safeguards, such as standard contractual clauses or another lawful transfer mechanism. We also limit the information transferred to what is necessary for the purpose at hand.
By using the site or engaging our services from outside the United States, you understand that your information will be handled as described in this Policy.
Depending on where you live, you may have rights regarding your personal information. These can include the right to know what we collect, the right to access a copy, the right to correct inaccuracies, the right to request deletion, the right to restrict or object to certain processing, and the right to data portability.
You may also have the right to withdraw consent where processing is based on consent, and the right not to be discriminated against for exercising your rights. We will not treat you differently for making a legitimate privacy request.
To exercise a right, contact us at imaging@hawkscaleimaging.lol or call +19568488577. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law. If we cannot fulfill a request, we will explain why.
If you believe your privacy rights have been violated, you may also lodge a complaint with the relevant supervisory authority in your jurisdiction.
Our website and services are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from children under the age of sixteen.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at imaging@hawkscaleimaging.lol so that we can take appropriate steps to remove the information.
If we learn that we have collected personal information from a child without appropriate consent, we will delete it promptly, unless we are required to retain it by law.
We may update this Policy from time to time to reflect changes in our practices, our services, or the law. When we make a material change, we will revise the effective date and, where appropriate, provide additional notice on the website or by email.
We encourage you to review this Policy periodically so that you remain aware of how we protect your information. Continued use of the site after an update means that you accept the revised Policy.
The version currently displayed on this page is the version in force at the time of your visit.
If you have questions about this Policy, or if you wish to exercise a privacy right, please reach our team using the details below. We take every enquiry seriously and will respond as promptly as we can.
HawkScale Imaging LLC
929 S Aspen Pl
Provo - 84606-6443
United States (US)
Email: imaging@hawkscaleimaging.lol
Phone: +19568488577
When you write, please describe your request clearly and include enough detail for us to identify the relevant records. If you are acting on behalf of someone else, please tell us and be ready to provide authorization.
Residents of certain states may have additional rights under local privacy laws. These may include the right to confirm whether we process personal information, the right to access specific pieces of information, the right to request deletion or correction, and the right to opt out of certain uses such as targeted advertising or the sale of personal information.
We do not sell personal information, and we do not use personal information for targeted advertising. We do not use or disclose sensitive personal information for purposes that would trigger an opt out right under applicable law.
To make a request under a state privacy law, contact us using the details in the previous section. Where the law permits, an authorized agent may make a request on your behalf with proof of authorization.
If we decline a request, we will explain the reason and describe any appeal process available to you. Your exercise of these rights will never result in discriminatory treatment.
This Privacy Policy describes the practices of HawkScale Imaging LLC as of the effective date shown above. It is provided for transparency and does not create contractual rights beyond those required by applicable law.
HawkScale Imaging LLC
929 S Aspen Pl, Provo - 84606-6443, United States (US)
Email: imaging@hawkscaleimaging.lol
Phone: +19568488577